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Swipe through our best sellers, paste your shopping list, or start with an aisle.
Questions, answered.
Everything about shopping online with SUPASAVE: delivery, collection, time slots, payment and returns.
Which areas do you deliver to?
We deliver from our Polokwane and Burgersfort stores to the suburbs and villages listed on the Delivery page. Type your suburb into the "Deliver to" box at the top of any page to see the fee and the next open time slot.
If your area is not on the list, WhatsApp us. We may still reach you, or you can use free click and collect.
How much does delivery cost?
The fee depends on how far you are from the store, and is shown before you pay.
Delivery is free on orders over R600.
Delivery orders start at R150. Click and collect has no minimum.
How do time slots work?
At checkout you choose a two-hour delivery window or a one-hour collection window, today or in the next few days. Each window takes a limited number of orders, so a window that is full cannot be booked.
How does click and collect work?
Choose Click and collect at checkout, pick your store and a time. We WhatsApp you when your order is packed. Come to the collection point with your order number. Collection is always free.
How can I pay?
You can pay online when you order, by EFT, or with card or cash when your groceries are delivered or collected. The options available for your order are shown at checkout.
What if something is out of stock?
We WhatsApp you before replacing an item with a similar product. If you prefer, we leave it out and you are not charged for it.
Are online prices the same as in store?
Yes, we keep online prices and specials in line with the store. Specials are valid for the dates shown or while stocks last. We may limit quantities on specials so every family gets a chance.
What is Supa Swipe?
A quick way to shop our best sellers and specials: one product at a time, swipe right to add it to your trolley or left to skip it. You can also use the buttons or the arrow keys.
Can I send you my shopping list?
Yes. Use "Paste your list" at the top of the site and we match every line to a product. Or WhatsApp the list to us and we pack it for you.
Can I return something?
Yes. Read our Returns and refunds policy for how it works. Faulty or damaged goods can be returned within six months under the Consumer Protection Act; please keep your slip or order number.
How do I get the weekly specials?
New leaflets go up on the Specials page, our Facebook page and the SUPASAVE WhatsApp group every week. Join the group from the bottom of any page.